Fees Policy
Commission and Fees Policy
How Vicsmall calculates commission, transaction charges, subscriptions and promotional fees.
This policy forms part of the Vicsmall Vendor Terms and Agreement. Where this policy conflicts with a separately signed commercial agreement, the signed agreement applies to the extent of the conflict.
1. Purpose and Scope
This policy explains the standard Commission Rates and other charges that may apply to Products sold by Vendors on Vicsmall.
Capitalised terms not defined in this policy have the meanings given in the Vicsmall Vendor Terms and Agreement.
2. How Commission Is Calculated
2.1. The three commission levels
Vicsmall uses three possible commission levels: Category Commission, Product Commission Override and Vendor Commission Override.
2.2. Priority order
The final rate is selected in this order: (1) Vendor Commission Override; if none applies, (2) Product Commission Override; if none applies, (3) Category Commission Rate. A higher-priority override replaces the lower rate and is not added to it.
- Category Commission is the default rate assigned to a category or subcategory.
- Product Commission Override is a special rate, fixed fee, cap or tier assigned to a Product, SKU or variation.
- Vendor Commission Override is a special rate, fixed fee, cap or tier assigned to a Vendor and has the highest priority within its stated scope.
2.3. Scope and expiry
An override may apply to all Products or only to identified Products, categories, locations, campaigns or dates. The Vendor Dashboard or written agreement will show its scope and period.
2.4. Commission Snapshot
The Platform records the Effective Commission Rate and Commission Base for each Order. A later rate change will not ordinarily alter an existing Order unless an error, fraud, deliberate misclassification or agreed correction applies.
2.5. Calculation
Commission = Commission Base x Effective Commission Rate, unless a fixed, capped or tiered structure is displayed. The Commission Base ordinarily excludes separately stated delivery charges.
2.6. Discounts, taxes and third-party charges
A Vendor-funded discount ordinarily reduces the Commission Base. Vicsmall-funded promotions follow campaign terms. VAT, withholding tax, payment-processing, bank, logistics and chargeback costs are separate unless expressly bundled.
2.7. No automatic stacking
Premium-plan reductions, volume incentives and negotiated rates do not stack automatically. Where implemented as a Vendor Commission Override, the displayed override is the final rate unless expressly stated otherwise.
3. Standard Category Commission Rates
The rates below are default Category Commission Rates and apply only where no active Product Commission Override or Vendor Commission Override applies.
Electronics and Gadgets
| Subcategory | Commission |
|---|---|
| Cameras | 5% |
| Computer Accessories and Gaming | 7% |
| Headphones and Earbuds | 8% |
| Phone Accessories | 10% |
| Smart Home Devices | 7% |
| Smartphones | 4% |
| Smartwatches and Wearables | 6% |
| TVs and Home Theatre | 4% |
Subcategory
Cameras
Commission
5%
Subcategory
Computer Accessories and Gaming
Commission
7%
Subcategory
Headphones and Earbuds
Commission
8%
Subcategory
Phone Accessories
Commission
10%
Subcategory
Smart Home Devices
Commission
7%
Subcategory
Smartphones
Commission
4%
Subcategory
Smartwatches and Wearables
Commission
6%
Subcategory
TVs and Home Theatre
Commission
4%
Fashion and Apparel
| Subcategory | Commission |
|---|---|
| Bags and Luggage | 10% |
| Jewellery and Accessories | 15% |
| Native and Traditional Wear | 12% |
| Shoes and Footwear | 10% |
| Sportswear | 11% |
| Streetwear | 12% |
| Unisex Clothing | 11% |
| Watches | 8% |
| Women's Clothing | 12% |
| Men's Clothing | 11% |
Subcategory
Bags and Luggage
Commission
10%
Subcategory
Jewellery and Accessories
Commission
15%
Subcategory
Native and Traditional Wear
Commission
12%
Subcategory
Shoes and Footwear
Commission
10%
Subcategory
Sportswear
Commission
11%
Subcategory
Streetwear
Commission
12%
Subcategory
Unisex Clothing
Commission
11%
Subcategory
Watches
Commission
8%
Subcategory
Women's Clothing
Commission
12%
Subcategory
Men's Clothing
Commission
11%
Sports and Fitness
| Subcategory | Commission |
|---|---|
| Activewear | 11% |
| Camping and Hiking | 7% |
| Cycling | 6% |
| Gym Equipment | 6% |
| Team Sports | 8% |
| Water Sports | 7% |
Subcategory
Activewear
Commission
11%
Subcategory
Camping and Hiking
Commission
7%
Subcategory
Cycling
Commission
6%
Subcategory
Gym Equipment
Commission
6%
Subcategory
Team Sports
Commission
8%
Subcategory
Water Sports
Commission
7%
Beauty and Personal Care
| Subcategory | Commission |
|---|---|
| Beauty Tools and Accessories | 10% |
| Grooming | 10% |
| Fragrances and Perfumes | 9% |
| Haircare | 12% |
| Makeup | 13% |
| Skincare | 12% |
Subcategory
Beauty Tools and Accessories
Commission
10%
Subcategory
Grooming
Commission
10%
Subcategory
Fragrances and Perfumes
Commission
9%
Subcategory
Haircare
Commission
12%
Subcategory
Makeup
Commission
13%
Subcategory
Skincare
Commission
12%
Food and Beverages
| Subcategory | Commission |
|---|---|
| Catering Services | 8% |
| Desserts and Pastries | 12% |
| Drinks and Smoothies | 12% |
| Homemade Meals | 10% |
| Packaged Food Products | 8% |
| Snacks and Small Chops | 10% |
Subcategory
Catering Services
Commission
8%
Subcategory
Desserts and Pastries
Commission
12%
Subcategory
Drinks and Smoothies
Commission
12%
Subcategory
Homemade Meals
Commission
10%
Subcategory
Packaged Food Products
Commission
8%
Subcategory
Snacks and Small Chops
Commission
10%
Baby, Kids and Toys
| Subcategory | Commission |
|---|---|
| Baby Clothing and Accessories | 11% |
| Baby Feeding | 8% |
| Baby Gear | 5% |
| Diapers and Wipes | 6% |
| Kids' Room Decor | 10% |
| School Supplies | 9% |
| Toys | 10% |
Subcategory
Baby Clothing and Accessories
Commission
11%
Subcategory
Baby Feeding
Commission
8%
Subcategory
Baby Gear
Commission
5%
Subcategory
Diapers and Wipes
Commission
6%
Subcategory
Kids' Room Decor
Commission
10%
Subcategory
School Supplies
Commission
9%
Subcategory
Toys
Commission
10%
Automotive
| Subcategory | Commission |
|---|---|
| Car Accessories | 8% |
| Car Care | 8% |
| Automotive Electronics | 6% |
| Motorcycle Parts and Gear | 5% |
| Tyres and Wheels | 4% |
| Tools and Maintenance | 6% |
Subcategory
Car Accessories
Commission
8%
Subcategory
Car Care
Commission
8%
Subcategory
Automotive Electronics
Commission
6%
Subcategory
Motorcycle Parts and Gear
Commission
5%
Subcategory
Tyres and Wheels
Commission
4%
Subcategory
Tools and Maintenance
Commission
6%
Home and Living
| Subcategory | Commission |
|---|---|
| Bathroom | 8% |
| Bedding | 10% |
| Furniture | 5% |
| Home Decor | 12% |
| Indoor Plants and Planters | 10% |
| Kitchen and Dining | 8% |
Subcategory
Bathroom
Commission
8%
Subcategory
Bedding
Commission
10%
Subcategory
Furniture
Commission
5%
Subcategory
Home Decor
Commission
12%
Subcategory
Indoor Plants and Planters
Commission
10%
Subcategory
Kitchen and Dining
Commission
8%
Appliances, where enabled
| Subcategory | Commission |
|---|---|
| Small Kitchen Appliances | 6% |
| Large Home Appliances | 4% |
| Washing Machines | 3% |
| Refrigerators and Freezers | 3% |
| Air Conditioners | 3% |
| Heavy-Duty Commercial Appliances | 3% |
Subcategory
Small Kitchen Appliances
Commission
6%
Subcategory
Large Home Appliances
Commission
4%
Subcategory
Washing Machines
Commission
3%
Subcategory
Refrigerators and Freezers
Commission
3%
Subcategory
Air Conditioners
Commission
3%
Subcategory
Heavy-Duty Commercial Appliances
Commission
3%
4. Vehicles and High-Value Products
Cars, commercial vehicles and specially approved high-value Products may use a capped Commission, dealer subscription, listing fee, verified-lead fee, reduced rate or separately negotiated arrangement. The applicable structure will be shown before the listing or transaction.
5. Product Classification and Bundles
Vendors must select the most accurate category. Vicsmall may reclassify a Product and correct the Commission treatment. Deliberate or repeated misclassification may lead to retrospective recovery and enforcement.
For bundles, Vicsmall may apply the principal Product rate, a blended rate, the highest relevant rate, or a specific Product Commission Override. The selected treatment will be shown where reasonably practicable.
6. Subscriptions, Advertising and Optional Services
Subscription, advertising, featured placement, Top Picks, sponsored reels and similar optional charges are separate from Commission. The price, duration, renewal arrangements and refund treatment will be displayed before purchase. Visibility does not guarantee sales.
7. Volume and Premium Reductions
Volume and premium benefits may be offered to qualifying Vendors. Any Commission reduction will ordinarily be created as a Vendor Commission Override and displayed in the Vendor Dashboard.
Qualification may consider completed sales, response time, fulfilment speed, delivery success, authenticity, complaints, customer satisfaction and compliance.
No reduction stacks automatically with another override, and Vicsmall may apply a minimum Commission floor.
| Completed qualifying sales per month | Adjustment |
|---|---|
| 0-20 | Standard rate |
| 21-100 | 0.5 percentage-point reduction |
| 101+ | 1 percentage-point reduction |
Completed qualifying sales per month
0-20
Adjustment
Standard rate
Completed qualifying sales per month
21-100
Adjustment
0.5 percentage-point reduction
Completed qualifying sales per month
101+
Adjustment
1 percentage-point reduction
8. Affiliate Sales
Standard affiliate rewards are ordinarily funded from Vicsmall's Commission. A Vendor is charged an additional affiliate amount only where the Vendor expressly joins a separately disclosed campaign. Cancelled, refunded, fraudulent and self-referred Orders do not qualify.
9. Examples
| Scenario | Result |
|---|---|
| Category only | Category rate 12%; no overrides → 12%. |
| Product override | Category 12%; Product override 9%; no Vendor override → 9%. |
| Vendor override | Category 12%; Product override 9%; Vendor override 7.5% → 7.5%. |
| Limited Vendor override | Vendor override applies to Electronics only; other categories fall back to Product or Category rate. |
| Refund | Commission reversal follows the Commission Snapshot and the refunded amount. |
| New Order after cancellation | A re-placed Order uses the rate in force when the new Order is created. |
Scenario
Category only
Result
Category rate 12%; no overrides → 12%.
Scenario
Product override
Result
Category 12%; Product override 9%; no Vendor override → 9%.
Scenario
Vendor override
Result
Category 12%; Product override 9%; Vendor override 7.5% → 7.5%.
Scenario
Limited Vendor override
Result
Vendor override applies to Electronics only; other categories fall back to Product or Category rate.
Scenario
Refund
Result
Commission reversal follows the Commission Snapshot and the refunded amount.
Scenario
New Order after cancellation
Result
A re-placed Order uses the rate in force when the new Order is created.
10. Fee Changes
Vicsmall may change a recurring rate or fee by giving at least 30 days' notice. Changes do not ordinarily apply to earlier Orders. Immediate or retrospective adjustments may be made for a fee reduction, deliberate misclassification, correction of an error, a legal or payment-provider requirement, or a written agreement.
Questions and Contact
Questions about this policy may be sent to customerqueries@vicsmall.com or raised through the Vendor Dashboard.
Telephone support: +234 815 697 0380.
Vicsmall may update this policy in accordance with the notice provisions in the Vendor Terms and Agreement.